‘I was charged illegal fees by my letting agent’

Image copyright Lewis Ridley
Image caption Lewis says he was charged illegal fees by his letting agent

“I was worried about the ridiculous charges mentioned, so I tried to get a second opinion. That alerted me to the fact that they were doing something illegal,” Lewis Ridley says.

After graduating from Liverpool John Moores University, the 23-year-old found his first job – and a studio flat in the city’s Baltic Triangle.

His letting agent tried charging £180 for admin and a referencing check.

But a new law had come into effect on 1 June in England. It made charging upfront fees for services including viewings, credit checks, references and setting up a tenancy illegal.

When something didn’t seem right, Lewis sought help on Twitter.


Recommended For You

TubeTarget Pro Yearly

TubeTarget is the perfect new solution for this market. Right from Ecom marketers, lead marketers to all the people who have been advertising on Facebook and other social platforms, this is the perfect product to help them add a new dimension to their mar

WP Site Guardian 10 (WPLS)

Protect your site from hackers


Other social media users alerted him to the recent tenant fees ban in England.

“Usually I’m quite plugged into stuff but the news about tenancy fees and 1 June just passed me by,” Lewis says.

The letting agent admitted their mistake and apologised after Lewis challenged them.

Image copyright Lewis Ridley
Image caption A screenshot of the email Lewis received

Landlords or agents found charging the fees can be fined £5,000 for a first offence.

Lewis says the ban has made the cost of living “a little bit more affordable”.

The average amount of additional fees paid before the ban was between £100 and £300, according to the English Housing Survey.

“I would have had to borrow from Mum and Dad to be able to afford them,” Lewis says.

“I’m very fortunate to be in a position where I may have been able to do that but so many families today couldn’t afford to offer that support.”


Recommended For You

WP GDPR Fix Elite Unltd Sites

Make your Wordpress blog or site GDPR compliant with this powerful plugin that makes you compliant and protects you from penalties.

LeadFunnelCloud Pro

Get this Cloud Based App That Creates INSTANT Done-For-You UNLIMITED Profitable Lead Funnels To Build A HUGE List,Drive Targeted Social Traffic and Affiliate Commissions In Just 60 Seconds

LetSpinio Elite - Paul

Gamify your lead gen to 3X your conversions.


Previous research by Citizens Advice indicated 42% of people paying letting agents’ fees had to borrow money to pay them.

Image copyright Getty Images
Image caption A ban on letting fees in England came into force on 1 June

But figures released to BBC News suggest tenants are still confused about the ban.

Enquiries to Citizens Advice about tenant fees rose by 54%, to 430, in the month after the law was introduced, while The Property Ombudsman (TPO) received 68.

Image copyright Alamy
Image caption University of Bristol students protest against tenant fees

A TPO official said most had been from renters unsure whether the new law affected existing tenancies.

Those who signed a tenancy agreement before 1 June may still face fees in their contract for the next 12 months, including renewal fees.

The Property Redress Scheme, meanwhile, estimated it had taken double the number of enquiries from tenants, as well as calls from letting agents checking they were implementing new rules correctly.

The Ministry of Housing, Communities and Local Government said the rise in enquiries showed “that tenants are becoming increasingly aware of their rights”.

What you can still be charged for

The only payments you can now be asked for in England are:

  • rent
  • security deposit – now capped at five weeks’ rent
  • holding deposit to take a property off the market – capped at one week’s rent
  • early termination payment – if you decide to leave before the fixed term of your tenancy has ended
  • change of sharer fee – if you replace a tenant
  • lost keys or security device such as an electronic fob
  • interest on rent payments that are late by 14 or more days

Rachael Gore, of Citizens Advice, said tenants should question all upfront payments and ask for receipts from their landlord or letting agent.

What about the rest of the UK?

A ban on upfront letting fees has been in place since 2012 in Scotland.

The Welsh assembly has passed a law that will stop landlords and agents charging tenants extra fees from September 2019.

A BBC News NI investigation recently found some Belfast letting agents were still charging pre-tenancy fees, despite a court finding it unlawful.

Where can you afford to live? Try our housing calculator to see where you could rent or buy

This interactive content requires an internet connection and a modern browser.

View affordability data by UK region

View affordability data by local authority area

Your results

Amount of the United Kingdom that has housing you can afford
Range of affordable areas includes: Armagh City, Banbridge and Craigavon and Belfast

No affordable areas


Recommended For You

Decinema Extreme: Personal License

HIGH-Quality Sales Video Template

AffiliateNinjaPro Starter

A Cloud Based App That Creates INSTANT 1-Click Profitable Affiliate Funnels to Build You a HUGE List and Gets Targeted Traffic and Affiliate Commissions on 100% Autopilot.


Search the UK for more details about a local area

What does affordable mean?

You have a big enough deposit and your monthly payments are high enough. The prices are based on the local market. If there are 100 properties of the right size in an area and they are placed in price order with the cheapest first, the “low-end” of the market will be the 25th property, “mid-priced” is the 50th and “high-end” will be the 75th.

Original Article : HERE ;

This post was curated & Posted using : RealSpecific

Thank you for taking the time to read our article.

If you enjoyed our content, we'd really appreciate some "love" with a share or two.

And ... Don't forget to have fun!

Leave a Reply